Mati Ma, BACP

Mati Ma is a counsellor and psychotherapist who supports people facing relationship issues, intimacy-related concerns and sexual dysfunction. He also helps with anxiety, stress, depression and problems with sleep. Mati works in English, Mandarin and Cantonese and draws on his international background to relate to diverse experiences.

He uses a client-centred way of working that places the person at the heart of each session. That means conversations are guided by the client’s pace and priorities. Mati listens, reflects and helps people notice patterns in thinking, feeling and behaviour so they can try different ways of coping.

Mati trained and practised in several countries and has three years of experience as a BACP professional. His earlier roles included behavioural intervention and youth work in schools, which shaped his practical approach. He blends counselling, conflict-resolution ideas and lived experience into sessions.

Sessions are conversational and down-to-earth. People can expect a calm tone, straightforward questions and practical ways to try between meetings. The emphasis is on small, manageable steps rather than big, rapid change.

If someone wants to start, they use the site Start Therapy button and complete a short matching questionnaire. Scheduling is arranged around the therapist’s availability and the site’s subscription model is used for sessions.

How client-centred approaches work online

Client-Centred Therapy focuses on creating an accepting, non-directive space where the client leads the conversation. The counsellor reflects what is said, helps clarify feelings and supports people to find their own solutions. This approach suits relationship concerns, intimacy and sexual issues, and problems like anxiety or low mood.

Finding the right approach is part of the work together. The therapist will discuss options and help the client choose what fits their goals and preferences. Decisions about how to work are made collaboratively and can change as needs evolve.

Confirm the session formats available before booking, as specific options are not listed here. Online therapy can make it easier to fit sessions into a busy week, remove travel time and allow sessions from different locations. It can also let someone choose a shorter check-in when time is limited, or opt for audio-only when bandwidth is low. Registered or accredited professionals can adapt pace and focus in remote sessions so practical coping strategies are shared and reviewed between meetings.