Helen Pool, BACP

Helen Pool is a counsellor who aims to help people feeling stuck, overwhelmed, or unsure how to move forward. She writes plainly and listens closely to what matters to each person. Helen understands how fear of rejection and past hurt can shape relationships and self-worth, and she offers steady support while people explore those patterns.

With eight years of practice, Helen draws on a mix of approaches to suit individual needs. She uses Attachment-Based Therapy to look at early relationship patterns, Client-Centred Therapy to keep the work grounded in the client's experience, and Cognitive Behavioural Therapy to tackle unhelpful thoughts and behaviours. She also brings in elements of Emotionally-Focused and Existential work when they fit the client's concerns.

Helen’s background includes a Postgraduate Diploma from Leeds Beckett University and a Diploma in Hypnotherapy, and she is a member of the British Association for Counselling and Psychotherapy - BACP. Before training as a counsellor she worked in engineering and project management, so she is familiar with workplace stress and career pressures.

In sessions she offers a warm, honest style that can be gently challenging when useful. Conversations are paced to what feels safe for the person, aiming to build clarity, trust, and practical tools for day-to-day life. Helen has helped people with stress, anxiety, relationship and intimacy-related issues, addiction and trauma, grief, parenting concerns, and other life changes.

She works with adults and with young people aged 11 and up, and provides support for international clients as well. Sessions are arranged after an initial match and scheduling process, with further details confirmed during booking.

How Helen’s approaches shape online therapy

Attachment-Based Therapy focuses on the ways early relationships influence current patterns. It helps when people feel stuck in repeating roles or anxious about closeness. Client-Centred Therapy keeps the client’s experience at the heart of the work, with the counsellor following the person’s lead and offering empathy and non-judgemental listening. Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and actions, and provides practical techniques to change unhelpful habits.

Finding the right approach is part of the work. Helen will discuss options with each person and decide together what feels most helpful. That collaborative process means therapy can shift over time as needs and goals change.

Online work can make it easier to fit counselling around a busy life. It can reduce travel time, allow shorter check-ins during a break, or avoid the need to be on camera when that feels difficult. The biography lists video, phone, live chat and messaging as possible formats; confirm the exact session options when you arrange a booking. Many people find online sessions a practical way to maintain regular support while managing day-to-day commitments.