Andrea Croston, BACP

Andrea Croston is a counsellor who helps people with a wide range of concerns, including stress, anxiety, relationship and intimacy-related issues, and addiction. She also supports people facing depression, grief, parenting strains, ADHD and work-related stress. Andrea works with clients who identify as LGBT and those coping with long-term health issues or life transitions.

Andrea trained over many years and was awarded Level 4 in counselling and psychotherapy in September 2022. She also holds BACP membership, which appears in her listed credentials. Her practice grows from a person-centred foundation, so she begins by listening and following what matters most to each person.

In sessions Andrea combines person-centred values with practical skills drawn from Cognitive Behavioural Therapy and Acceptance and Commitment Therapy. She also draws on attachment-based ideas and elements of Dialectical Behaviour Therapy when these fit a person's goals. The work tends to focus on clearer thinking, spotting unhelpful patterns, and discovering workable ways to cope.

Andrea emphasises collaboration. She does not present herself as the expert on a person's life but as someone who supports them to name and face what hurts. Her experience includes many years volunteering in charity settings and direct work with people in crisis.

People who choose Andrea can expect a calm, listening approach and practical strategies to try between sessions. If a preferred appointment time is not listed she notes she can be flexible to help accommodate scheduling needs.

How these approaches can work online

Andrea uses Acceptance and Commitment Therapy (ACT) and Cognitive Behavioural Therapy (CBT) alongside a person-centred base. ACT focuses on helping people notice what matters to them and take small steps toward those values, which can help with anxiety, low mood and life changes. CBT looks at unhelpful thinking and behaviour patterns and teaches practical tools to shift those patterns, often useful for anxiety, depression and stress.

Finding the right approach is part of the work. Andrea will discuss different ways of working and together they will choose methods that suit the person's goals and preferences. She treats the client as the expert on their life and adapts techniques to fit each situation through a collaborative conversation.

The biography does not specify which online session formats are in use, so please confirm available options before booking. Online sessions can make it easier to fit therapy into a busy life - they can reduce travel time, allow quicker check-ins during a workday and offer options for shorter or longer meetings depending on need. Registered or accredited professionals often use these flexible arrangements to help clients try practical strategies between sessions and track progress over time.