Pauline Cassidy, BACP

Pauline Cassidy is a counsellor who uses a person-centred way of working to help people who feel stuck by stress, anxiety or relationship strains. She holds BACP and brings 14 years of experience in the UK to her practice. She sees issues related to LGBT life, family conflict and trauma, and supports people facing sexual dysfunction concerns.

Her approach starts with listening. She treats each person as the expert on their own life and helps them build on strengths they already have. Sessions focus on practical steps and clearer thinking so people can make changes that feel manageable.

Pauline draws on cognitive behavioural techniques when unhelpful thoughts and behaviours need to be changed. She also uses Jungian ideas to help people understand deeper patterns and personal meaning. These approaches are used alongside a client-centred stance rather than as fixed rules.

She has worked for 14 years in UK settings and has supported people with issues including gender dysphoria, hoarding, infidelity, jealousy, obsessive-compulsive problems, paranoia, personality difficulties, polyamory and prejudice-related stress. She also offers help for self-harm and young adult concerns.

Pauline aims to create a calm, steady space where people can explore difficult topics at their own pace. She encourages practical goals and gradual changes, and works collaboratively to find what helps each person move forward.

How her approaches translate to online therapy

Client-centred therapy is about being heard and respected. In practice that means the counsellor follows the person’s lead, reflects what they say and helps them find their own answers; it suits worries about relationships, identity and stress.

Cognitive behavioural therapy, or CBT, focuses on spotting unhelpful thoughts and testing practical changes. It is useful for anxiety, obsessions, compulsions and low mood because it gives simple strategies to try between sessions.

Jungian ideas look at recurring life patterns and personal meaning, which can help when someone wants to understand deeper themes or long-standing difficulties.

Finding the right way of working is part of the process. Pauline will discuss which methods suit the person’s goals and preferences and make those decisions together. The approach can adapt over time as needs change.

Online therapy can fit more easily into busy lives by reducing travel and making scheduling simpler. It can also allow shorter check-ins, sessions that do not require being on camera, or timing that fits a work break. Confirm the current session options with the service before booking so you know what formats are offered.